Warranty
Warranty Information
Maintenance: For safer operation and to prolong the life of the heater, it is necessary to follow the maintenance instructions included with each heater.
Failure to properly maintain the heater will result in the warranty being voided. All warranties offered to original consumer only. Warranty instructions
included with each heater.
All Cadet Products
LIMITED ONE-YEAR WARRANTY: Cadet Manufacturing Co. will repair or replace any Cadet product, including
thermostats, found to be defective or malfunctioning from first date of purchase through the first year.
Extended Product Warranties
Baseboard Element (F)
LIMITED LIFETIME WARRANTY: Cadet Manufacturing Co. will repair or replace any Cadet baseboard (F) element found to be defective or
malfunctioning from first date of purchase throughout lifetime.
THESE WARRANTIES DO NOT APPLY:
1. To conditions resulting from improper installation or incorrect supply voltage;
2. To conditions resulting from improper maintenance, misuse, abuse, accident, or alteration;
3. To service calls or labor involved in replacing defective part(s);
4. If the date of manufacture cannot be determined;
5. To freight damaged products.
CADET SHALL NOT BE LIABLE FOR DAMAGES SUCH AS PROPERTY DAMAGE AND/OR INCIDENTAL EXPENSES RESULTING FROM BREACH OF THESE
WRITTEN WARRANTIES OR ANY IMPLIED WARRANTY.
These warranties give you specific legal rights, and you may also have other rights which vary from state to state.
Cadet neither assumes, nor authorizes anyone to assume for it, any other obligation or liability in connection with these electric heaters or any part of
such heaters.
If the product should become defective during the warranty period, contact Cadet Manufacturing Co. at 360.693.2505 for instructions on how to have
the repair or replacement processed. Products returned without authorization will be refused.
CONSULT LOCAL ELECTRICAL CODES TO DETERMINE WHAT WORK MUST BE PERFORMED BY QUALIFIED ELECTRICAL SERVICE PERSONNEL
Snapping noise
Heater not working
Heater will not shut off
Black streaks (sooting) deposit-
ing on baseboard, walls, and
drapes
1. Unit may have a loose end plate.
2. Heater may not be mounted properly
1. Heater does not have proper voltage
to function correctly
1. Heat loss from room is greater than
heater capacity
2. Defective thermostat
3. Thermostat wired incorrectly to heater
1. Excessive hydrocarbons present in
home environment*
2. Not enough fresh air flowing through
baseboard
3. Streaking being allowed to build up on
room surfaces
1. Loosen end plate screws
1
/
4 turn after allowing heater to warm, move end
plate back and forth, then tighten
2. Loosen heater from wall by turning mounting screws a
1
/4 turn
1. Check voltage at the heater between supply wires and make sure it matches
required heater voltage
2. Tighten any loose wire connections
3. Circuit breaker positioned incorrectly - relocate breaker
4. Limit defective - replace limit
1. Close doors and windows. Provide additional insulation, install a higher-wattage
heater or multiple heaters if necessary
2. Adjust thermostat to its lowest setting. If heater continues to run (allow two minutes
for the thermostat to respond), replace thermostat
3. Refer to thermostat documentation and correct wiring
1. Remove/reduce use of items emitting hydrocarbons. (Common sources: insect
foggers, aerosol sprays, carpet cleaning chemicals, candles, plants, dust, ciga-
rette smoke and fireplaces)
2. Increase amount of fresh air available in room. Do not use heater during any
chemical usage (insect fogging, carpet cleaning, etc.) and allow for outside air
exchange before re-use of heater(s)
3. More frequent cleaning of streaking to reduce amount of build-up
Symptom Problem Solution
Troubleshooting Chart
* Black soot and residue is formed by the combustion of hydrocarbons. Existing hydrocarbons in environment pass through heater element and scorch, exit the
heater and deposit on walls and room surfaces. Note: The heater itself does not produce/release any hydrocarbons.
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